Returns & Refund Policy – Global Links SA (PTY) LTD
At Global Links SA (PTY) LTD, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
Returns Eligibility
We accept returns for:
- Defective products
- Non-defective products
Conditions:
- Items must be unused and in original condition
- Items must be returned in original packaging
- Returns must be requested within 14 days of delivery
Exchanges
- We accept exchanges for eligible products
- Exchanges are subject to stock availability
Return Window
- Customers have 14 days from the delivery date to request a return or exchange
Return Methods
You can return items using:
- In-store return (at our business address)
- By courier / mail
Return Shipping Costs
- Return shipping is the customer’s responsibility
- We recommend using a trackable courier service
Restocking Fees
- We do NOT charge any restocking fees
Refunds
- Refunds are processed within 7 business days after we receive and inspect the returned item
- Refunds will be issued using the original payment method
Return Address
Global Links SA (PTY) LTD
13 Princess Street
Ladysmith, uMnambithi
3370
South Africa
Need Help?
Contact Us
Global Links SA
13 Princess Street, Ladysmith, uMnambithi, 3370, South Africa
Phone / WhatsApp: +27 84 658 7562
Email: contact@globallinkssa.com