1. General Questions

Where is Global Links SA located? We are based in Ladysmith, KwaZulu-Natal, at 13 Princess Str. While our warehouse is in Ladysmith, we supply catering equipment and furniture to customers all over South Africa.

Do you have a showroom? Yes, our Ladysmith location serves as our main hub. Customers are welcome to visit us during business hours to view the quality of our chairs and tables in person.

2. Products & Stock

Are your Tiffany and Wimbledon chairs sold with cushions? Our Tiffany Resin Chairs are typically priced excluding cushions to give you the choice of colors and styles. However, we do stock compatible cushions separately. Please check the product description or contact us to add them to your order.

What is the seating capacity of your round tables?

  • 1.6m Round Table: Comfortably seats 8 to 10 people.
  • 1.8m Round Table: Comfortably seats 10 to 12 people.

Are your plastic folding tables “Heavy Duty”? Yes. Our 1.8m plastic folding tables are made from High-Density Polyethylene (HDPE) and feature reinforced steel frames, making them suitable for commercial catering, churches, and event rentals.

3. Ordering & Payment

Do you offer bulk discounts? Yes, we specialize in bulk supply for event venues and hire companies. If you are looking to purchase a large quantity (e.g., 50+ Dior chairs or 20+ tables), please contact us for a customized wholesale quote.

How can I pay for my order? We accept secure Credit/Debit card payments and Instant EFT via our website. We also accept direct bank transfers (EFT). Orders are only dispatched once the payment has cleared in our account.

4. Shipping & Delivery

Do you deliver nationwide? Yes! We deliver to all nine provinces in South Africa, including major hubs like Johannesburg, Durban, and Cape Town, as well as regional and outlying towns.

How much does shipping cost? Shipping is calculated at checkout based on the weight of your items and your delivery address. Because furniture is bulky, we work with specialized freight partners to keep these costs as low as possible for you.

How long will it take to get my order? Typically, we process orders in 1–3 business days. Delivery then takes another 2–5 business days depending on your location. You will receive a tracking number as soon as your order leaves our warehouse.

5. Returns & Refunds

What happens if my items arrive damaged? Please inspect your order immediately upon delivery. If there is any damage, note it on the delivery slip and contact us within 24 hours. We will arrange for a replacement or a refund for the damaged goods.

Can I return an item if I change my mind? Yes, we accept returns within 14 days of delivery, provided the items are unused and in their original packaging. Please note that for “change of mind” returns, the customer is responsible for the return shipping costs.